Accessibility Statement

Last updated: May 5, 2026

Privada Cigar Club is committed to making privadacigarclub.com accessible to everyone, including people with disabilities. We believe that great products and great experiences should be available to all of our members, and we work continuously to improve the accessibility of our site.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

We test and improve our site to ensure it works well with assistive technologies, including:

Screen readers (such as JAWS, NVDA, and VoiceOver)
Keyboard-only navigation
Screen magnification software
Speech recognition software
Operating system accessibility settings on iOS, Android, macOS, and Windows

Ongoing work

Accessibility is an ongoing process, not a one-time project. We regularly review our site and address barriers we identify. As we add new content, features, and pages, we work to ensure they meet the same accessibility standards.

We also use third-party platforms (including Shopify, ReCharge, and others) to power parts of our site. While we do our best to choose partners that prioritize accessibility, some elements may not be fully under our control. If you encounter accessibility issues with any third-party content or functionality, please let us know and we will work with the relevant provider to address it.

Known limitations

Despite our efforts, some content or features on our site may not yet be fully accessible. If you encounter a barrier, please contact us so we can address it directly and prioritize it in our ongoing improvements.

Get help or report an issue

If you have an accessibility concern, encounter content or functionality that is not accessible to you, or need assistance accessing any part of our site, please contact us:

Email: info@privadacigarclub.com Subject line: Accessibility

Please include:

A description of the issue you encountered
The page or feature where the issue occurred
The assistive technology or browser you were using, if applicable
Your preferred way to receive a response

We will respond within 5 business days and work with you to provide the information, product, or service you need in an alternative format if necessary.

Feedback

We welcome your feedback on the accessibility of privadacigarclub.com. If you have suggestions for how we can improve, we would love to hear from you at info@privadacigarclub.com.

Contact

Privada Cigar Club 3412 N Orange Blossom Trail, Orlando, FL 32804 info@privadacigarclub.com