Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and chosen shipping method.

Domestic Shipping:
We offer standard and expedited shipping options within the United States. Estimated delivery is typically between 3–7 business days once shipped.

International Shipping:
We currently ship to select countries. International shipping rates and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

Delays:
Unexpected delays due to high order volume, carrier issues, or weather conditions may occur. We appreciate your patience and understanding.

Lost or Damaged Packages:
If your package arrives damaged or does not arrive within a reasonable time, please contact our support team so we can investigate and assist with a replacement or refund where applicable.

Address Accuracy:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us:
If you have any questions about your order or shipping, contact us at info@privadacigarclub.com